When issues pertaining to heat and air conditioning arise in a home, Hector Gomez, owner of Freedom Heating and Air, is there to help smooth out the rough patches. “We treat every customer as extended family,” Hector proudly stated.
Freedom HVAC employees work with clients as best as they can. “To combat the spontaneous failure of an HVAC system, we have our Freedom Family Plan at as little as $13 per month per system, which gives our clients a 15 percent discount on certain repairs, a 5 percent discount on new whole system replacements, two maintenance visits per year and a lifetime warranty on certain parts or repairs, with an active plan and some exclusions applying. If a replacement is needed, whether partial or whole, we offer financing and low monthly payments.”
Freedom’s desire to help clients extends beyond offering affordable plans. As frontline essential workers, they have quickly adapted during the COVID-19 pandemic to best meet the needs of their employees and customers. “Field employees wear masks, gloves and shoe covers; wash their hands regularly; and sanitize everything possible. We have implemented zero-contact service calls and are sure to maintain an adequate distance between our staff and our clients to provide a safe environment.”
Hector has tried to ensure his clients have felt cared for and not taken advantage of throughout his 20 years in the HVAC business. “Keeping a client comfortable in their home through every season is what we do by trade, but making sure they have peace of mind when paying for services to maintain that level of comfort is also an important part of our job. We started this business to provide a service that made our clients’ comfort a priority, and I believe that is what we have done so far. Our slogan is, ‘Your comfort is our mission.’”
Their logo holds its own value. “The mountains represent the cold, the rays the heat and the name, ‘Freedom,’ represents to me the freedom that we have through Christ. My freedom came from meeting and knowing Christ, and that relationship with Him has allowed me to remain humble, thankful and has helped me stay clean and sober of drugs and alcohol for the last 20 years.”
Hector is grateful for his loving wife, Cindy, who claims he talks about work in his sleep. “She’s told me on multiple occasions that I have randomly talked about some air ducts or an outdoor A/C unit or something,” he laughed. He also shares love for his kids, Nicholas, Aaron, Samantha, Ashleigh and Madilynn. “They are truly my pride and joy,” he expressed. “I now have a grandson, Nicholas Jr., and I love seeing not only my kids grow up, but him, as well.”
From service issues to whole or partial system replacements and maintenance tune-ups, the Freedom HVAC team works on almost anything heating and air conditioning related. “Just like a car needs oil changes and needs to be looked at every couple thousand miles, so does an air conditioning and heating system,” Hector explained. “We have also recently started providing duct cleaning and duct sealing services.”
With an attitude to help others rather than simply taking a check, Hector advises people to make sure a company is licensed and insured before hiring them to work in their homes. Celebrating 10 years in his business, Hector has built lasting relationships with his customers and contractors, which has assisted
him and his hardworking team as they serve others.
Freedom Heating and Air
3410 N. I-35 E, #A
Lancaster, TX 75143
(214) 306-8456
[email protected]
freedomcooling.com
License # TACLA 29453C
Hours:
Monday-Friday: 7:00 a.m.-8:00 p.m.
Saturday: 8:00 a.m.-8:00 p.m.
Written by Rachel Rich
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